How to deal with indecisive clients: The key challenge to overcome when dealing with indecisive clients is late or lack of communication. ANSWER: Many issues can arise for General Contractors and Sub-Contractors alike when a homeowner, real estate investor, property manager, etc… refuses to pay for a job, including but not limited to, being unable to pay staff, purchase materials and/or make […] Circumstances get complicated and it’s often too humiliating for a client to share their situation. Some clients feel free to pay late; others never pay at all. You know the General Contractor needs time to complete their pay application process before the owner issues payment to them and they can issue your payment. “The contractor is totally dependent on their friend to pay promptly and has no control over the relationship with the end client, placing them in a vulnerable position.” Sinclair concludes: “Unless expressly provided for in the contract, contractors don’t have to accept a ‘pay when paid’ attitude from their client or agency. Just because you have accrued costs, doesn’t mean you’re entitled to your first payment yet. Both the “celebrity” general contractor and the homeowners were thrilled every time they came to the job site to meet my husband. Just like employees, contract workers should send their claim to the business in writing. When a Contractor “Refuses” to Pay, Remember Your Shared Goal. Always approach with empathy and understanding. A lawyer's guide for freelancers. Although an uncomfortable situation, contractors need to be informed. Below are steps taken in this particular job, yours might be different, Most payment disputes can be easily avoided with a clear invoicing process or quickly resolved with a gentle reminder – but what can you do if your client simply won’t pay?. If they don't, they should. It's entirely up to you to take whatever steps are appropriate and necessary to get your clients to pay up. It takes less emotional energy to assume the best and persist. Steps When Customer Refuses Paying Contractor Knowing what steps to take when a customer refuses, not paying contractor is the thesis of this article. Until the last invoice. What if your client won't pay? To ensure that you actively communicate with clients, you need to decide the means of communication. If all else fails, be sure your client contract is sufficient to enlist a reputable collections agency. Independent contractors typically have contracts with their employers, who are also referred to as customers or clients. There is no government agency that will help you get your money. All of a sudden we learned what a “dead beat client” is. This structure can become quite complicated on almost any type of construction project, especially when there is a dispute or failure to pay for work performed. QUESTION: What Options Do General Contractors and Sub-Contractors Have When A Customer Fails To Pay? Contractor's Question: I have worked for my current client, who is a development agency, since last year as a freelancer on various projects, including one for their client (the customer) who commissioned work with the agency. The sad fact is that even the most seasoned independent contractors (ICs) can have difficulty getting paid. When the contractor refuses to pay the subcontractor, it is up to the subcontractor to protect their legal rights and obligations through a … Every invoice that was sent to the client was paid. I have never signed a contract with the agency but was taken on to develop an IT system for their customer. – Avery Fisher, Remedify. 6. And while there’s little you can do if a client refuses to communicate, being a bit proactive does help. However, it may still be possible to force your client to pay as agreed without a written contract. And Sub-Contractors have when a Contractor “Refuses” to pay Do General contractors and Sub-Contractors have when a Contractor to... Contractors typically have contracts with their employers, who are also referred as. That you actively communicate with clients, you need to be informed for Customer. Doesn’T mean you’re entitled to your first payment yet less emotional energy to assume the best and persist to,. 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